Hey Chieftains!
We hope you're continuing to enjoy your adventures in Soulmask! Currently, our team is fully focused on finalizing the upcoming 1.0 release - you can expect exciting new content very soon!
However, we recognize the importance of addressing current priorities first.
Hence, the announcement:
A new batch of PVE servers will be released and some of the oldest PVE servers will be merged.
We deeply regret having to deliver this news — we know this announcement brings countless questions and frustrations. Please allow Community Manager Maggie just a few moments to walk you through the details:
Why is this necessary?
Why are we making these changes? Let's journey back to those first exhilarating 30 days post-launch last year. Your overwhelming passion transformed every official server into what felt like an overstuffed capybara enclosure - our veteran chieftains will remember the chaos of five players wrestling over a single scout spawn!
Now that a few months have passed, perhaps our private servers have seen significant improvements, or perhaps Soulmask’s mods offer a different kind of appeal. According to our data, a considerable number of players from older main servers have migrated to the private servers. As for those who remain... Maggie is very impressed with the incredible wonders you’ve built on the main servers - like this one:
Trust me, apart from your tribe members and moose NPCs passing by in the wilderness, there are almost no living players left in these servers to appreciate your masterpieces. In fact, this is just one aspect of the current state of PVE servers. This doesn't match the atmosphere developers envisioned for Soulmask's official PVE servers: a bustling world where chieftains explore and reshape things together.
*Epic build, but looks like I'm the only one around to appreciate them lol
Therefore, through this server consolidation, we sincerely aim to help every player who still cherishes the official servers recapture that golden era we shared. Of course, Maggie can already anticipate your concerns:
"What does this mean? Am I forced to start fresh in a new environment?"
But we assure you: When migrating your tribespeople and possessions to this renewed world, you might discover completely new allies - this social alchemy is precisely what makes Soulmask's official servers uniquely compelling.
Also, we don’t intend for everyone to start completely over.
Before the official server merger, there will be a 2-week transfer period where you can move everything—from your constructions and resources to your tribesmen—through the mysterious portal to the new server.
And this isn't a one-time thing! You can transfer multiple times until all your assets are moved to the new world. So yes, you won’t need to collect a ton of wood and copper ores all over again.
Also, during these 2 weeks, we will maintain a higher collection multiplier on the new servers. There's no better time than now to expand your base!
Of course, for chieftains who might have missed this announcement, we will transfer all progress from your last logged-in characters to the new servers.
Which servers will be merged?
We expect to close a portion of the old servers in each region, and at the same time, we'll be opening up a bunch of new merge servers to give you all access to a whole new world:
- Asia: AS[1001] to AS[1080] will be closed and merged into the new PvE_20 Person Tribe server AS[01] to [08].
- North America: NA[2001] to NA[2048] will be closed and merged into a new PvE_20 Person Tribe server NA[01] to [03].
- Europe: EU[3001] to EU[3063] will be closed and merged into a new PvE_20 Person Tribe server EU[01] to [09].
- Oceania: OA[4001] to OA[4006] will be closed and merged into a new PvE_20 Person Tribe server OA[01].
- South America: SA[5001] to SA[5008] will be closed and merged into the new PvE_20 Person Tribe server SA[01].
You can see more specific server correspondences in the table below:
Is there a specific timeline?
The following is our estimated server merge schedule. we will provide further details in FAQ:
https://store.steampowered.com/news/app/2646460/view/501691675000703569?l=english
February 28 (Friday): New servers in the Australia/South America regions will open and the 2-week transfer period will begin.
March 7 (Friday): New servers in the Asia/Europe/North America regions will open and the 2-week transfer period will begin.
March 13 (Thursday): End of the transfer period for Australia/South America's old servers; all data on the old servers will be wiped.
March 20 (Thursday): End of the transfer period for Asia/Europe/North America old servers; all data on the old servers will be wiped.
How will this work exactly?
We are currently making the final adjustments for this major change. Please trust that once it's completed, we'll share all the details with you. But for now, Maggie will give you a general overview of the process: We will be launching a new batch of servers, which will only allow players from the merging old servers to enter via themysterious portal (at that time, the mysterious portal will offer a new interaction option). Typically, several old servers will be merged to a single new server.
This will last for two weeks. During this period, you can transfer resources, mounts, and tribesmen (only one tribesman per transfer) to the new server through the mysterious portal, but the elephants equipped with a deck saddle will not be able to pass through the mysterious portal.
During the two-week server transfer period, there will be a new cross-server option in the mysterious portal of all the merging servers. Once you transfer through it, you will appear at the corresponding location on the new server.
If you don’t log into your Soulmask character on the main server within these two weeks, don’t worry! We’ll transfer the progress of the last character you logged out from directly to the new world. Your character name, awareness strength, technology points, collected masks and mask levels, map progress, and the tribesmen information registered in the mask altar will all be preserved.
I have more questions!
Yes, we hear you! We already released a more detailed FAQ that covers all the details, rules, and everything you need to know.
https://store.steampowered.com/news/app/2646460/view/501691675000703569?l=english
I can’t wait until next week, I need to know the answers NOW.
We’ve set up a dedicated server merge Discord channel where you can ask any questions (or just vent and rant at Maggie). Click here to join.
What’s next?
We fully acknowledge the irreversible impact this server reduction will have on our Soulmask community. Let this be our solemn assurance: This marks the sole instance of server reduction during Early Access.As for how things will change after the official release, it's hard to predict now but rest assured, your gaming experience will always be our top priority.
Community Manager
Maggie
