We would like to address the topic of issues and bugs in the game.
Some of you have been quite vocal about it and we do agree with you, more needs to be done. It’s something we were well aware of for a long time and did a lot to deal with it, but the problem is always the same: it’s extremely time consuming and difficult to fix bugs that we do not encounter and/or are unable to reproduce.
Here we rely mostly on the saved games sent to us. While in many cases it allows us to find the bug and usually reproduce the situation the player has encountered, analyzing saved games is a lengthy process and does not always end with success. This in turn means bug fixing is going very slowly.
Crash & Bug Reporting Tool
We have recently introduced a crash reporting tool in our studio, and have been improving it since then and we reached a very satisfying state that will be patched into the base game together with a new in-game bug reporting tool shortly after the release of the Car Junkyard DLC. Whenever you report an issue then, we get a pretty precise “where” and “when” in the code of the game, speeding up bug finding immensely.
On top of that we will also be able to collect crash and bug report data and have the system show us how often these occur in order to prioritize which ones affect the most players and deal with those issues first.
Gas Station Simulator Team
When it comes to the people working on Gas Station Simulator, there is something you should know: the team is divided into two sub-teams. One creating the paid DLCs and the other handling the base game only - this means updates, bug fixes and free DLCs. Going forward, we are moving some people around to strengthen the base game team, allowing for more developers to work on fixing bugs and issues as well as speed up the implementation of improvements. Having taken so long to implement certain improvements like grid snapping was a bit embarrassing, even we have to admit that.
Gas Station Simulator and Road Diner Simulator
Since we are mentioning teams, Road Diner is not being developed by the Gas Station Simulator team. It has its own development team that while, for obvious reasons, working closely with the GSS team, they are not involved in the base game nor DLCs. So Road Diner’s development is not impacted by whatever is going on in Gas Station Simulator.
DRAGO Team
