We would first like to sincerely apologize for the inconvenience caused to your gameplay.
We are currently looking into the issue where Puru the Clock Rabbit's Login Event rewards are not given to certain Rune Hunters through the mail.
Please see below for more details.
![](https://www.eprison.de/pics/games/https://clan.akamai.steamstatic.com/images/41639947/e7bc4a197fb4f524c495316febae0ea8118ab89a.png)
Puru the Clock Rabbit's Login Event Rewards Distribution Issue
1. Affected Mail: Mail related to the ongoing Puru the Clock Rabbit's Login Event held from Jun. 10 (Mon)
※ We will update this notice when the issue is fixed.
2. Affected Users: Users who logged into the game during the event period but could not obtain the rewards
※ We are carrying out further investigations into accounts that are experiencing this issue and are preparing to send out compensation once the investigations are complete.
![](https://www.eprison.de/pics/games/https://clan.akamai.steamstatic.com/images/41639947/e7bc4a197fb4f524c495316febae0ea8118ab89a.png)
We would like to apologize for the inconvenience.
We will make an effort to solve the issue as soon as possible.
Thank you.