Hi Maplers,
Thank you for your patience as we discussed next steps for the issue of players obtaining Night Fragments abnormally. We've concluded the investigation and have moved forward with the following:
- Night Fragments obtained abnormally by repeatedly claiming the weekly reward have been removed.[/*]
- Accounts that claimed and used an excess amount of Fragments have been issued a 7-day suspension.[/*]
We considered multiple factors in determining the threshold at which players would be affected by our decision. Most importantly, we didn't want players who may have claimed extra Night Fragments mistakenly to be affected by an issue on our end. After evaluating the situation, we determined some accounts gained Night Fragments in significant enough quantities to warrant a temporary suspension from the game.
Even if it’s for simple curiosity, the act of using a system error will be considered abnormal gameplay and we would advise Maplers to not use these when they occur. Please report it through our Player Support Center and wait until more information has been announced.
Thank you for your cooperation,
The MapleStory Team