1. Termination Schedule
SYNCED will be terminated with effect from 11:00 on September 9, 2024 (GMT+8) (“Termination Date”). Please note the actual date and time of termination may differ by region. The planned Termination Date by region is as follows:
19:00 on September 8, 2024 (GMT-8)
03:00 on September 9, 2024 (GMT+0)
11:00 on September 9, 2024 (GMT+8)
You will still be able to enjoy the game and use any existing in-game items until the Termination Date.
11:00 on July 9, 2024 (GMT+8): at this time, the registration of new game account and in-app purchase will be disabled.
11:00 on the Termination Date (GMT+8): game service of SYNCED will be terminated and you will no longer be able to download or enjoy the game from this date.
2. Data Retention
Where required or permitted under applicable law, we may retain some of your personal information for a period of time after the Termination Date. The reason we may store your information after terminating SYNCED is to be able to meet our obligations to you and to other parties. For example, if you choose to exercise your data subject rights (if applicable), such as the right to request access to the personal information we hold about you, we will be able to respond to your request. In addition, we may be legally required to retain certain information about your transactions in SYNCED for a prescribed period.
You can find more information about how long we will retain your personal data in the Data Retention section of the Privacy Policy of SYNCED. In addition, we will retain your data for 30 days from the Termination Date to enable us to respond to requests from you relating to your data.
For the avoidance of doubt, we will delete your personal data in accordance with the retention periods set out in the Privacy Policy or the periods detailed in this notice. You do not have to contact us if you simply want us to delete your personal data in accordance with these periods.
3. Your Rights
As set out in our privacy policy, you have certain rights in relation to the personal data we hold about you, depending on where you are located. For example, you may have a right to access, copy, rectify or erase personal data we hold about you, or to receive information about how we use it and who we share it with.
For more information about the data subject rights that you may have and how you may exercise them, please read the Your Rights section of our Privacy Policy.
Please note that we will be unable to respond to your data subject requests to the extent it relates to personal data we no longer retain.
4. Contact & Complaints
We appreciate you may have questions or comments regarding this Notice of Termination and what it means for you as a player. For general questions about SYNCED and the termination process you can reach us at support_synced@levelinfinite.com.
For questions relating to your personal data, please reach out to dpo_syncedoffplanet@proxiambeta.com.
We are grateful for all the love and support we received for SYNCED and we hope you will enjoy our other new and existing titles!
We apologize for any inconvenience caused.
Best regards,
Proxima Beta Pte. Limited
