Your opinions matter to us. In January, we optimized the Lightforge Loot Crate system based on your suggestions. We have since received additional feedback and would like to address some of your questions.
1. Why did you change the Lightforge Loot Crate's draw system?
Many players reported difficulty obtaining their desired rewards when opening Lightforge Loot Crates under the previous guarantee system. On January 2, we introduced Lightforge Gems, which can be collected by opening Lightforge Loot Crates and used to redeem your preferred Lightforge Collection items.
Since these changes went live, we've received much positive feedback and suggestions for future improvements. Hence, we plan to keep the current Lightforge Gem redemption system.
2. Will players receive any compensation for the changes to the draw system?
The revamped Lightforge Loot Crate system has reduced the cost of obtaining individual rewards, which may players who drew rewards under the previous system to feel disadvantaged. Future paid content will have a uniform acquisition method across all platforms to ensure consistent pricing.
To thank you for supporting Once Human, we will provide compensation benefits to players who opened Lightforge Loot Crates between August 15, 2024, and December 19, 2024. The details are as follows:
1. If you obtained 1–4 Lightforge Collection items under the previous system, you can spend 1× Energy Link to redeem 5× Lightforge Ingots.
2. If you obtained 5–9 Lightforge Collection items under the previous system, you can spend 1× Energy Link to redeem 10× Lightforge Ingots.
3. If you obtained 10+ Lightforge Collection items under the previous system, you can spend 1× Energy Link to redeem 1× Lightforge Gem and 10× Lightforge Ingots.
In addition, all players can spend 1× Lightforge Relic to redeem 1× Lightforge Ingot and 1× Lightforge Relic.
These benefits will be available at the 'Lightforge Loot Crate: Frostshade' Redemption Shop from January 27 to February 26. Be sure to claim your benefits in time and remind your friends!
NOTE: The redemption benefits are under development. If there are any changes, we will promptly inform all players through various channels.
3. How will the Pyro Glide rerun work?
A rerun pack containing all Lightforge Collection items from Pyro Glide will be available from the 'Lightforge Loot Crate: Frostshade' Redemption Shop starting January 27. The pack can be purchased at its original price using Lightforge Relics.
Thank you for your suggestions and feedback. If you have any other questions, let us know through the Co-Dev Feedback Platform!
Once Human Development Team
