Eyes up, Squaddies!
It's been a while since I've connected with many of you, and I miss our conversations. I want to reintroduce myself to all of you and the community.
I'm SgtRoss, one of the Founders of Offworld, and I worked as a Game Designer for the first five years on the project. Eventually, my time at Offworld led me to become more community-focused. Even though many of us were acting as community managers, I officially became Community Lead after v14 was released. In early 2021, a tragic personal event knocked me out for a few months.
Having recovered, I returned to Offworld and took on a Production role. I was the Project Lead of Squad for much of 2022, eventually handing the reigns over to Howitzer as I moved to Starship Troopers: Extermination (ST:E) as their Project Lead, helping launch the game into Early Access.
After hiring my backfill for ST:E, I returned to the Community Team as Director of Community. Since taking on this role, I have been actively working to build the CM Team back up. We want to be more community-focused, but we have yet to be. Transparency or "Keep(ing) the group in the loop" is a core value at Offworld that extends to our community.
So, here are areas that we intend to improve throughout this year:
- Improved moderation programs. There has been a slight improvement over the years, and we must do more.
- We need dedicated feedback engines to hold ourselves accountable for community feedback.
- Discord overhaul. We need to utilize one of our best communication channels properly.
- Increased presence across all social channels.
- Increased and varied organic content beyond simply supporting releases. We'll work with Marketing to add more value to our players regarding content.
- Adding more capacity to the CM Team. We are hiring for several roles, including Senior CM, CM, and Server Licensing Support Representative.
Squad is about comradery and teamwork. We need to get back to those principles as a community. We thank you for being with us through the good and the bad.
Now get your butts back out there and enjoy your libo', Squaddie!
