If you’re reading this, thank you in advance for your interest and/or purchase of a Breach Founders Pack, as we plan to begin Steam Early Access on January 17th, 2019. We want to walk you through the process of what will occur, and answer some questions that we had ourselves when setting up the system.
- : I pre-ordered a Breach Founders Pack, and all I have is a receipt from Xsolla. Am I set for Steam Early Access?[/*]
A: Yes, that receipt means your order has been processed, and we are prepared to send you your access codes. Those codes will be delivered before we begin Steam Early Access to your email.
- : In what form will my access be delivered?[/*]
A: We will be providing everyone that purchased a Founders Pack with an email containing individual Steam codes for each Pack purchased. For instance, if you purchased a Starter Pack, you will receive an email with a single Steam code to redeem. However, if you purchased a Supporter Bundle, you will receive three (3) individual codes to redeem on Steam, one after the other.
You will also receive a code for your pre-order bonuses. That specific code can be redeemed in the Breach launcher using the “Redeem Code” button.
- Steam Codes will be formatted this way: 12345-67890-12345
- QC Codes will be formatted this way: ABCD-EFGH-IJKL
- : I bought a Supporter Bundle, and three Steam keys showed up in my email. That means I can use one code for myself and then give the other two to my friends, right?[/*]
A: No. Each Steam code you received is for an individual Founders Pack. If you provide one of those codes to a friend, not only will they get access to Breach, but they will also earn the contents of that specific Pack you provided them with. Please be sure to redeem all of your codes on your individual account, unless you specifically wish to gift an entire Pack to a friend.
- : How do I redeem a Steam Code?[/*]
A: Please follow the directions below.
- Install the Steam client via this link >> https://store.steampowered.com/about/[/*]
- Launch the Steam Client.[/*]
- Enter your Steam login credentials. If you haven’t yet made a Steam account, please do so now.[/*]
- The Steam client will then open up. On the lower left you will see “[+] ADD A GAME”. Click that.[/*]
- Select the option for “Activate a Product on Steam”.[/*]
- Follow the prompts that follow, and copy/paste in one Steam code when asked.[/*]
- Hit “Next” and it should tell you the exact code you are redeeming.[/*]
- If you have multiple Steam Codes from ordering a Support Bundle, please repeat starting at Step 4.[/*]
- Q: How do I install Breach after redeeming my code?[/*]
A: If you didn’t install Breach during the code redemption process, please click on “LIBRARY” at the top of the Steam client. On the left, scroll down the list until you see “Breach”. Click on it, and on the right side, you should see a bright blue “INSTALL” button. Click that, and follow the instructions.
- : I do not appear to have received everything I ordered - what can I do?[/*]
A: Please file a support ticket with Xsolla at this link, and include your order number and details of what you received >> https://xsolla.com/gamer-support/