Greetings Inheritors,

We have been receiving a lot of feedback from all of you recently and have decided to merge ArcheAge and ArcheAge: Unchained services, which was one of the topics most frequently brought up. We went through many discussions and concluded that we could not provide you a smooth gameplay experience with the game's current servers. Especially, in the case of ArcheAge: Unchained, the population per server has reached a point where it is no longer possible for you to enjoy systems as they were designed to be. Unfortunately, with the current server population, we can't continue servicing ArcheAge: Unchained alone. We regret having to inform our ArcheAge: Unchained players of this decision.

Although, comparatively speaking, we can continue servicing ArcheAge, we internally reviewed if merging ArcheAge and ArcheAge: Unchained would be possible to provide you a better gameplay experience and a more stable service, and are now preparing for the actual merge. We hope the merge of ArcheAge and ArcheAge: Unchained leads to an active and lively field PvP as well as Faction War. Players in the server that has recently opened have been sharing their concerns regarding the merge. We are trying to come up with different ways to aid those players who are not strong enough to compete with the existing players yet upon merge.

The merge will take place during the maintenance on November 30 (Thurs). Below are the details of the specs that are applied upon server merge.

1. Basic Merge Info

1.1. Merging Servers
[/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr]

Before merging	Before merging	Before merging	After merging	After merging
Version	EU	NA	EU	NA
ArcheAge	Leviathan	Ospheros	Merged server	Merged server
ArcheAge	Kyprosa	Erenor	Merged server	Merged server
ArcheAge	Melisara	Gene	Merged server	Merged server
ArcheAge: Unchained	Ardenia	Kraken	Merged server	Merged server
ArcheAge: Unchained	Nehliya	Kyrios	Merged server	Merged server
ArcheAge: Unchained	Arcadian	Stormraw	Merged server	Merged server

 

1.2 Merge Schedule
[/tr][/tr][/tr]

Task	Region	Schedule
Land Rush	EU	December 2, 2023 (12:00 UTC/13:00 CET)
Land Rush	NA	December 2, 2023 (21:00 UTC/13:00 PDT)

 

1.3 Merge Specifications
[/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr][/tr]

Category	Applied Details
Auction House	1 Merged Auction House per region (EU: 1, NA: 1)
Auction House	Auction House data will not be transferred and the use of Auction House will be restricted for 50 hours before the merge to prevent any losses. uction House restricted since November 28, 2023 (07:00 UTC)[/*]
Character Name	All character names will randomly change to prevent any character name overlap issues upon merge. You can change the name of your character when you first log in to the merged server before starting the game.
Character	All your ArcheAge and ArcheAge: Unchained characters under a single Kakaogames account will be retained upon merge. ven if you have more than 7 characters, all your characters will be retained.[/*]
Character Slots	The Character Slot Expansion Scrolls you have used in ArcheAge and ArcheAge: Unchained under a single Kakaogames account will be summed up upon merge, and up to 7 character slots will be retained per account upon merge.
Custom Image Design	Crest Inks will not be transferred. All custom designs will be reset and your Crest Inks will be converted to Bound Crest Brainstorms upon merge. However, this applies to Crest Inks (custom designs) that were crafted using Crest Brainstorms only.
Furniture	All your items and furniture installed in a house will be retained upon merge. However, trade pack items that are dropped in your farm/garden will be reset and cannot be restored. Make sure you sell all your unsold trade goods before merge. Furniture installed inside Guild Residence will be lost upon merge.
Trade Pack	Trade pack items that are dropped in your farm/garden will be reset and cannot be restored. Make sure you sell all your unsold trade goods before merge.
Hero	A Hero's rights and cloaks will be reset upon merge. However, the character who has been elected as the last Hero of a merging server before merge will be provided with a "Glorious Armor Crate" upon merge. Please note that Hero Election will not be available on December upon merge. Given that Hero Election will not be available upon merge, we will provide you with 1 exile ticket crate per account via Marketplace until the start of Hero Election on December 28, 2023.
Housing Tax Prepay	Prepaid tax certificates will be reset upon merge. After the maintenance on November 16, 2023, the tax certificate prepay function will become temporarily unavailable in the merging servers. Please note that prepaid certificates cannot be recovered.
Resident Contribution	All resident contribution will be calculated during the server merge maintenance.
Decor Limit Increase	Characters that own a house on which Decor Limit Increases were used in a merging server will be provided with Decor Limit Increases before the server merge.
Merged Server Housing Construction	Housing construction in the merged server will be restricted upon server launch. This restriction will be removed on December 2, 2023, at the times below. Building a "full kit" won't require additional construction materials, but you will have to pay the same deposits and taxes as for normal housing construction. EU: December 2, 2023 (12:00 UTC/13:00 CET)[/*] NA: December 2, 2023 (21:00 UTC/13:00 PDT)[/*]
Unchained-exclusive ArchePasses	All ArcheAge: Unchained ArchePass data will not be transferred upon merge, and all ArcheAge: Unchained ArchePasses will expire on November 23, 2023 at 09:00 UTC. We will provide you "Abundant ArchePass XP Boost: Event" x5 per day per account via the Marketplace so that you can complete your currently active ArcheAge: Unchained ArchePasses before the merge. he Abundant ArchePass XP Boost event will continue until November 23, 2023, 09:00 UTC, the day on which all ArcheAge: Unchained ArchePasses expire.[/*]
Unchained Subscription	Your remaining subscription time for ArcheAge: Unchained on November 30, 2023, 09:00 UTC, will be converted to ArcheAge Patron time, and you will receive a bonus time depending on the amount of the remaining subscription time. Please refer to below for more details:

 

2. Merge Details

 

2.1. Account Info

• Patron[list]
• The remaining time for Patron players will be retained upon merge.[/*]

[/*][*]Subscription

• The remaining subscription time for ArcheAge: Unchained will be transferred to Patron time after the merge.[/*]
• The remaining subscription time will be transferred to Patron time at a 1:1 ratio.[/*]
• Depending on the amount of the remaining subscription time, you will receive a bonus time that equals 20–30% of this time as Patron time.[list]
• If your remaining subscription time is 180 days or more on November 30 (Thurs), at 09:00 UTC, you will receive a bonus time that equals 30% of this time as Patron time.[/*]
• If your remaining subscription time is less than 180 days on November 30 (Thurs), at 09:00 UTC, you will receive a bonus time that equals 20% of this time as Patron time.[/*]

[/*][/list][/*][*]Credits

• The remaining credits in your ArcheAge and ArcheAge: Unchained accounts will be added up upon merge.[/*]
• Credits won't be added up per region.[/*]

[/*][*]Account Buffs

• The remaining duration of the buffs bound to your ArcheAge and ArcheAge: Unchained accounts (e.g. ArcheBlessing) will be added up upon merge.[/*]

[/*][*]Login Records

• If you have login records for both ArcheAge and ArcheAge: Unchained, the one with more logins will be counted for merge.[/*]

[/*][*]Item Purchases per Account

• The purchase history of all Marketplace items with account purchase restrictions will be reset upon merge.[/*]

[/*][*]Labor

• The remaining online Labor for ArcheAge and ArcheAge: Unchained will be merged and will not exceed 10,000.[/*]
• The remaining offline Labor for ArcheAge and ArcheAge: Unchained will be merged and will not exceed 10,000.[/*]

[/*][*]Loyalty Token

• The Loyalty Tokens in your ArcheAge and ArcheAge: Unchained accounts will be added up upon merge.[/*]

[/*][*]Farmhand

• When there are different Farmhands in your ArcheAge and ArcheAge: Unchained accounts, only one of them will be retained and below will be the determining factors:[list]
• No. 1 factor: Farmhand's XP[/*]
• No. 2 factor: Farmhand's registration date[/*]

[/*][*]The below Farmhand data will be retained upon merge:

• XP[/*]
• Proficiency (stats, points)[/*]
• Proficiency Reset Count[/*]
• Last Proficiency Reset Date[/*]
• Free Vigor Transfers[/*]
• Transferred Vigor Points[/*]
• Last Weekly Reset Date[/*]
• Expanded Production Slots[/*]
• Expanded Trade Slots[/*]

[/*][*]The below Farmhand data will be lost upon merge:

• Current Labor[list]
• The Farmhand's Labor cannot be merged. Please make sure to use it before the merge.[/*]

[/*][*]Bound Housing[/*][*]Ownership[/*][*]Remaining Vigor Points[/*][*]Items in possession

• Farmhand Appearance will reset, and the appearance change item that was applied will be sent back to your mail.[/*]
• The equipped Farmhand Equipment will be unequipped and sent back to your mail.[/*]

[/*][*]Active Productions[/*][*]Active Trades[/*][/list][/*][*]Vitalizing Treats will be distributed as compensation rewards for the deleted Farmhand. The rewards will commensurate to the levels and expansion costs according to each account's Farmhand data.

• Compensation rewards for number of expansion scrolls used for expanding task slots in the "Farm" tab::[list]
• 1 Expansion: Expansion Scroll x3[/*]
• 2 Expansions: Expansion Scroll x8[/*]
• 3 Expansions: Expansion Scroll x18[/*]
• 4 Expansions: Expansion Scroll x33[/*]

[/*][*]Compensation rewards for number of expansion scrolls used for expanding trade slots in the "Trade" tab:

• 1 Expansion: Expansion Scroll x2[/*]
• 2 Expansions: Expansion Scroll x4[/*]
• 3 Expansions: Expansion Scroll x7[/*]
• 4 Expansions: Expansion Scroll x10[/*]
• 5 Expansions: Expansion Scroll x16[/*]
• 6 Expansions: Expansion Scroll x26[/*]

[/*][*]Compensation rewards by Farmhand level:

• Farmhand Level 1: Vitalizing Treat x0[/*]
• Farmhand Level 2: Vitalizing Treat x1[/*]
• Farmhand Level 3: Vitalizing Treat x2[/*]
• Farmhand Level 4: Vitalizing Treat x3[/*]
• Farmhand Level 5: Vitalizing Treat x4[/*]
• Farmhand Level 6: Vitalizing Treat x5[/*]
• Farmhand Level 7: Vitalizing Treat x6[/*]
• Farmhand Level 8: Vitalizing Treat x7[/*]
• Farmhand Level 9: Vitalizing Treat x8[/*]
• Farmhand Level 10: Vitalizing Treat x9[/*]
• Farmhand Level 11: Vitalizing Treat x12[/*]
• Farmhand Level 12: Vitalizing Treat x15[/*]
• Farmhand Level 13: Vitalizing Treat x18[/*]
• Farmhand Level 14: Vitalizing Treat x21[/*]
• Farmhand Level 15: Vitalizing Treat x24[/*]
• Farmhand Level 16: Vitalizing Treat x27[/*]
• Farmhand Level 17: Vitalizing Treat x30[/*]
• Farmhand Level 18: Vitalizing Treat x33[/*]
• Farmhand Level 19: Vitalizing Treat x36[/*]
• Farmhand Level 20: Vitalizing Treat x39[/*]
• Farmhand Level 21: Vitalizing Treat x44[/*]
• Farmhand Level 22: Vitalizing Treat x49[/*]
• Farmhand Level 23: Vitalizing Treat x54[/*]
• Farmhand Level 24: Vitalizing Treat x59[/*]
• Farmhand Level 25: Vitalizing Treat x64[/*]
• Farmhand Level 26: Vitalizing Treat x69[/*]
• Farmhand Level 27: Vitalizing Treat x74[/*]
• Farmhand Level 28: Vitalizing Treat x79[/*]
• Farmhand Level 29: Vitalizing Treat x84[/*]
• Farmhand Level 30: Vitalizing Treat x89[/*]
• Farmhand Level 31: Vitalizing Treat x99[/*]
• Farmhand Level 32: Vitalizing Treat x109[/*]
• Farmhand Level 33: Vitalizing Treat x119[/*]
• Farmhand Level 34: Vitalizing Treat x129[/*]
• Farmhand Level 35: Vitalizing Treat x139[/*]
• Farmhand Level 36: Vitalizing Treat x154[/*]
• Farmhand Level 37: Vitalizing Treat x169[/*]
• Farmhand Level 38: Vitalizing Treat x184[/*]
• Farmhand Level 39: Vitalizing Treat x199[/*]
• Farmhand Level 40: Vitalizing Treat x214[/*]

[/*][/list][/*][/list][/*][*]Character Slots

• Your maximum number of character slots upon merge will be decided by summing up the number of expanded character slots used for ArcheAge and ArcheAge: Unchained accounts. However, the maximum number of character slots upon merge per account will not exceed 7.[/*]

[/*][/list]
 

2.2. Character Info

 

All character-related data generated in ArcheAge and ArcheAge: Unchained under a single Kakaogames account will be merged.

 

• Basic Character Info[list]
• All character names will randomly change to prevent any character name overlap issues upon merge. You can change the name of your character when you first log in to the merged server before starting the game.[/*]
• The character's race, gender, appearance, level, Ancestral Level, Stamina/Mana, occupation, stats, details of stats, Vocation Badges, Honor Points, Equipment Points, jury points, Cumulative Leadership, Faction, and guild information will be preserved after the merge.[list]
• Exiled factions will remain as is.[/*]

[/*][*]Character's Previous Leadership/Leadership info will reset after the merge.[/*][/list][/*][*]Character Buffs

• Account buffs and character timed buffs (ArcheBlessing, Race Change Elixir, etc.) will remain as is after the merge.[/*]

[/*][*]Skills

• Acquired skills and Ancestral skill info will remain as is after the merge.[/*]
• Skillsets saved through Skillsaver expansion, the skillsets that were saved, and the skill type info will remain as is after the merge.[/*]

[/*][*]Proficiency

• Proficiency Rank, points, and number of specializations expanded will remain as is after the merge.[/*]

[/*][*]Points

• Character Honor Points, Vocation Badges, jury points, crime points, and Infamy Points will remain as is after the merge.[/*]

[/*][*]Bag

• All items in your bag will be retained upon merge.[/*]
• The sorting data and the UI data from the Category tab will be lost upon merge.[/*]

[/*][*]Warehouse

• The size of the Warehouse, items inside, and Gold info will remain as is upon merge.[/*]
• The sorting data and the UI data from the Category tab will be lost upon merge.[/*]

[/*][*]Storage (Trunk, furniture, closet, etc)

• All items within storages (Trunk, furniture, closet, etc) will remain as is upon merge.[/*]

[/*][*]Mail

• Mailbox and Storage data will be retained upon merge.[/*]
• Deleted mails will be lost upon merge.[/*]

[/*][*]Pets/Mounts

• The name, status, XP, and equipped item info for all pets in possession by a character will remain as is after the merge.[/*]

[/*][*]Trade Pack

• Trade Packs put into storages and equipped Trade Packs will remain as is after the merge. Trade Packs placed on the ground will be deleted.[list]
• The Purifying Archeum Trade Pack will be deleted after the merge.[/*]

[/*][/list][/*][*]Friends

• The data from Community > Friend > List, Block tabs will be retained upon merge.[/*]
• The data from Community > Friend > Request tab will be lost upon merge.[/*]

[/*][*]Titles

• Acquired titles, equipped titles, and icon info will remain as is after the merge.[/*]

[/*][*]Equipment Slots

• Equipped gear, enhanced equipment slots, and XP (Ipnysh Artifacts) will remain as is after the merge.[/*]

[/*][*]Teleport Scrolls

• The data from Teleport Scrolls' Default Site, Favorites, and Dungeon tabs will be retained upon merge.[/*]
• The data from Teleport Scrolls' Recorded Site tab will be lost upon merge.[list]
• Data for the locations saved as "Favorites" within the Recorded Site tab will be lost upon merge.[/*]

[/*][/list][/*][*]Quests

• Quest progress (quests that are in progress or completed), Chronicles progress, and Daily Quest info will remain as is after the merge.[/*]

[/*][*]ArchePass

• The progress of your ArchePasses and all their data will be retained upon merge.[/*]
• ArcheAge: Unchained ArchePasses cannot be used upon merge.[/*]

[/*][*]Crime

• Prisoner status, criminal records, trial records, and criminal status will remain as is upon merge.[/*]

[/*][*]Stat Migration

• Max stat limit increase amount, number of times max stat limits were expanded, saved skillsets (stats, daily item usage count), number of times Stat Migrations were used in a day will remain as is upon merge.[/*]

[/*][*]Arena Records

• Points, wins/defeats, participation count, K/D/A, Arena Score will remain as is upon merge.[/*]

[/*][*]Dungeon

• The below dungeon-related data will be lost upon merge:[list]
• Recent Entries[/*]
• Daily Entries[/*]
• Entry Reset Count[/*]
• Open Dungeons[/*]

[/*][/list][/*][*]Achievements

• Completed achievements and their records, and data for achievements currently in progress will remain as is upon merge.[/*]

[/*][*]Leadership

• Cumulative Leadership, previous season's Leadership, and daily Leadership data will remain as is upon merge.[/*]
• The current season's Leadership data will be lost upon merge.[/*]

[/*][*]Reputation

• The below Reputation-related data will be lost upon merge:[list]
• Voting History[/*]
• Reputation[/*]
• Daily Likes/Dislikes Received[/*]

[/*][/list][/*][*]UI

• UI location and size data will be lost upon merge.[/*]

[/*][*]Reopen Box

• Reopen Boxes that are opened before the merge will be lost upon merge.[/*]

[/*][/list]
 

2.3. Community

• Family[list]
• The below Family-related data will be retained upon merge:[list]
• Name[/*]
• Name Change Date[/*]
• Level[/*]
• XP[/*]
• Capacity Increase[/*]
• Notices[/*]
• Role[/*]
• Name of the Role[/*]
• Role Change Date[/*]
• Join Date[/*]
• Family Quest[/*]

[/*][/list][/*][*]Guild

• The below Guild-related data will be retained upon merge:[list]
• Level[/*]
• XP[/*]
• Individual Guild Mission[/*]
• Group Guild Mission[/*]
• Prestige[/*]
• Protection Period[/*]
• Role/Permission[/*]
• Automatic Guild Leader Resign[/*]
• New Guild Buff[/*]
• Guild Shop History[/*]
• Guild Portal Base[/*]
• Guild Buff[/*]
• Guild Management History[/*]
• Guild Dungeon Participation History (last 50 per season)[/*]
• Guild Dungeon Participant Info[/*]
• Guild Arena Record[/*]

[/*][*]The below Guild-related data will be lost upon merge:

• Name[list]
• Guild names will reset to prevent duplicate names after the merge. A Guild Name Change Ticket will be given out to the Guild Leader characters after the merge.[/*]

[/*][*]Announcements[/*][*]Applicant[/*][*]Recruiting Notice[/*][*]Dominion History[/*][*]Dominion Fee[/*][*]Daily XP Gained[/*][*]Interests[/*][*]Combat History[/*][*]Guild Residence

• Prestige used on a Guild Residence will be automatically returned upon merge.[/*]
• Please take note that furniture installed within the Guild Residence will be deleted.[/*]

[/*][/list][/*][/list][/*][*]Factions

• The below Faction-related data will be lost upon merge:[list]
• Exile Restrictions[/*]
• Siege Activity Points[/*]
• Faction Competition Points[/*]
• Faction Competition Points per region[/*]
• Quest Points[/*]
• Exile Points[/*]
• Raid Points per monster[/*]
• Alliance[/*]
• Faction Statue[/*]

[/*][/list][/*][/list]
2.4. System

• Housing[list]
• Housing[list]
• Installed houses will be redistributed as Full Kits upon merge.[/*]

[/*][*]Furniture

• Any furniture installed in a private house will automatically be sent to the owner via mail.[/*]

[/*][*]Expanded Decor Limit

• Expanded Decor Limit data will be lost upon merge.[/*]
• The "Decor Limit Increase" items you previously spent will be sent back to your mail after the merge.[/*]

[/*][*]UCC

• Custom Image Design data will be lost upon merge.[/*]
• Custom Image-related rewards will be distributed after the merge.[/*]

[/*][*]Plant

• Any growing plants (including paid plant products) will be lost upon merge.[/*]

[/*][*]Disclaimer

• Only items in your Bag/Warehouse/Storage will be merged. Trade Pack type items you have dropped in your house or farm/garden will disappear if you don't collect them and cannot be restored.[list]
• E.g. Trade packs and other items that are dropped in your farm/garden will vanish and cannot be restored.[/*]

[/*][/list][/*][/list][/*][*]Community Contribution

• The below Community Contribution content data will be lost upon merge:[list]
• Development Level[/*]
• Resident Info[/*]
• Prestige[/*]
• Housing Sales[/*]
• Housing Region Fee[/*]

[/*][*]All resident contribution will be calculated during the server merge maintenance.[/*][/list][/*][*]Auction House

• The below Auction House data will be lost upon merge:[list]
• Listings[/*]
• Bids[/*]
• Special Bids[/*]

[/*][*]The use of Auction House will be restricted for 50 hours before the merge.[/*][/list][/*][*]Crafting Requests

• The below Crafting Request-related data will be retained upon merge:[list]
• Crafting Requests[/*]
• Listed Requests[/*]

[/*][/list][/*][*]Hero

• The below Hero-related data will be lost upon merge:[list]
• Hero info[/*]
• Hero candidate info[/*]
• Leadership for current season[/*]
• Voting History[/*]
• Hero Missions[/*]

[/*][*]A Hero's rights and cloaks will be reset upon merge. However, the character who has been elected as the last Hero of a merging server before merge will be provided with a "Glorious Armor Crate" upon merge.[/*][*]Since Hero-related data will be lost, no Faction Hero will be elected on December upon merge. Hence, we will help you transfer to the faction of your choice upon merge.

• You will be able to obtain a free exile ticket crate (can be purchased once per account) at the Marketplace from November 30, 2023 (after the merge) until December 28, 2023 (before maintenance).[/*]

[/*][/list][/*][*]Rankings

• All ranking data will be retained upon merge.[/*]

[/*][/list]
 

3. Shop

• Rosen Crystal Shop[list]
• The Rosen Crystal shop will be revamped after the merge.[/*]
• The details of the list of items available at the shop can be found here.[/*]
• Currently owned Rosen Crystals will be retained after the merge.[/*]

[/*][/list]

• Marketplace[list]
• The Marketplace will be the same as the current ArcheAge’s Marketplace after the merge.[/*]

[/*][/list]
 

4. Account Transfer

ccount transfers will no longer be available after November 30, 2023 UTC 09:00.[/*]

 

5. Coupons

• Coupons purchased from the web shop or obtained through DLC rewards back when the service was transferred can still be used after the merge.[list]
• Subscription coupons obtained as DLC rewards will be exchanged as Patron coupons with the same duration.[/*]

[/*][*]Coupons obtained through events and compensations will all be deleted after the merge, so please use them before the merge.[/*][/list]
 

Thank you.